Support & Help

We're here to help — usually within 1–2 days.

Need a hand?

Miray is built and run by an independent developer (ProgFa). If something isn't working, you have a question, or you'd like to request a feature, email us — we read and reply to every message.

Contact us

The fastest way to reach us is email. Tell us what happened, and include a screenshot and your device model if you can — it helps us fix things faster.

mayintokyo27@gmail.com

Response time

We're a small team and typically reply within 1–2 business days. There's no phone line — email is the best and fastest way to reach us.

Common questions

How do I sync data across devices?+

Sign in with the same account on each device — when you're online, events sync automatically. You can also invite a co-caregiver from Settings → Caregivers so you both see the same data in real time.

Does Miray work offline?+

Yes. Miray is local-first: log feeds, diapers, sleep and more with no connection, and everything syncs the next time you're online.

How do I manage or cancel my subscription?+

Open Settings → Subscription. Subscriptions purchased on iPhone are managed through your Apple ID: Settings → your name → Subscriptions.

How do I delete my account and data?+

Go to Settings and tap "Delete my account" at the bottom, or open the account-deletion page linked below. Your data is erased immediately.

Is my baby's data private?+

Yes. Your data is scoped to your family, never sold, and never used to train AI models. When you use the Nora AI assistant, data is shared with an AI provider only after you consent. See our Privacy Policy for details.

Helpful links

Support & Help — Miray | Miray